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Rubicon-CSR Coronavirus

Rubicon-CSR Helps Charities Survive the Coronavirus

We are in the face of a pandemic, where people have to practise social distancing and self isolation In the face of economic turmoil, it is...

Paul Lawton CSR

Paul Lawton Reveals Increased CSR Value to Charities

As an operator of a live web chat service, Paul Lawton rarely has time for a break. Wallsend-based Paul founded Chat Heroes in 2015, and...

manned live chat

Does Manned Live Chat Have the Human Touch?

Customer service is usually the only point of contact a customer has with a company. It is there to resolve issues and answer questions –...