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hybrid working

Can Telemarketing Be Effective in a Hybrid Working Climate?

There’s been lots of noise from sales teams over the past couple of years. Much of it hasn’t been happy noise. They’re worried about...

Open Questions

How Can Open Questions Prevent Your Prospects Closing You Down?

Fact: People say no and very rarely say yes when they’re faced with a closed question, particularly in a sales scenario. It’s human...

Toucan Telemarketig building rapport on the phone

Rapport: What Role Does It Play in Customer Stickiness?

S/he who chases wins.  It’s a sales cliché that’s become hackneyed because it’s true. But it goes unheeded by too many...

Grow your team with Toucan Telemarketing

Could expanding your team be the key to expanding your business?

While the goal of most entrepreneurs is usually to grow their company, business owners know that expansion costs time and money. Growth...

Appointment Setting

How professional appointment setters can help your business

Companies outsource many business processes that take time, knowledge and specific expertise, including sales and lead generation, which...

Toucan Telemarketing

Turning up the temperature on telemarketing

When you think of telemarketing, it’s all too easy to think of large call centres filled with people reading from a script and calling as...